Leading a high-trust, high-performance team that gets results is possible. It’s also possible to do it without putting in more hours and working harder. Creating an ownership culture free of drama, victim mentalities, and blame assigning helps leaders leverage their most valuable asset–their team members. This interactive workshop will give you the practical skills you need to eliminate all the excuses not only from your team, but every relationship today.

We teach what we know, but we produce who you are so the best way to coach the drama out of your team is to become a dream coach. Great coaches and leaders are not born; they are developed. That’s good news. It means we can learn the tools we can use to draw out the best in our people. You can learn these secrets too, and it’s not as hard as you think.

Learning Objectives

• Discover the two trust-building skills necessary to create buy-in with your team

• Understand how to remove emotion from situations to facilitate change

• Master the art of coaching through the GPS MethodologyTM

• Develop the two skills for giving effective feedback that won’t leave your employees feeling defensive

• Learn the coaching questions that are guaranteed to create ownership within your team and the one question to never ask

• Increase your ability to discern motives so you can skip the drama and get to the heart of issues faster

• Develop two core competencies guaranteed to help you build trust with anyone

Stop wasting time, start making better decisions, and boost ownership and accountability. You can get control of your time and your team, even if it seems like you have too much to do and not enough time. In this interactive workshop and keynote, Dennis teaches the mindsets you need to take the drama out of your productivity. It is possible to do more in less time with less stress.

Learning Objectives

• Discover the four components for productive meetings

• Explore the ten trust building skills you need to increase buy-in with team members

• Develop two techniques that will remove the emotional drama that kills motivation

• Understand the two components of every successful meeting

• Discover the 3-D questions that make every meeting more productive and efficient

• Learn the three-part feedback exercise that builds trust and empowers everyone

Despite the fact that there are tons of opportunities for organizations to grow utilizing their current teams, many leaders still face hurdles. To create a drama-free team, you first must become a drama-free leader. Some leaders play the game “Simon Says” in their organizations, but great leaders know the real game is “Follow The Leader”. This keynote explores tools on self-management. Nothing makes a better impression on people than the ability to lead yourself.

As the author of several groundbreaking books on leadership, personal development, and success, Dennis offers this engaging presentation to help enhance the workplace culture.

Learning Objectives:

• Learn the three skills for effective self-management

• Explore how to increase the level of trust with your team

• Discover how learning to manage your emotional state is the hidden key to high-performance

The most effective leaders have the qualities of a great coach. Leaders who use coaching skills can improve morale, retain key people, and experience greater productivity. This skills-based training focuses on integrating coaching to develop employees and teams. This workshop is for leaders who want to use a coaching approach to help improve commitment and increase productivity.

Learning Objectives

• Learn the GPS Coaching Framework™ to get to the heart of every person

• Discover how to format your questions to turn your team from reactive to proactive

• Master two coaching techniques that help people change behavior

There are outstanding opportunities for organizations to grow, yet many leaders face hurdles. In fact, many of these hurdles are internal–not external. According to research by Bain & Company, 85% percent of executives say their greatest barriers to achieving growth objectives actually lie inside their own four walls. Because senior care is changing it is imperative to continually modulate your thinking to deal with uncertainty.

Learning Objectives

• Discover The Creative Focuser™ to help you think outside the box

• Learn the three mindsets needed to navigate through transition and change

• Master The Learning Matrix™ to make your future bigger than your past

• Implement The Excuse Buster Formula™ that eliminates procrastination

You can deliver excellent service consistently with greater employee ownership. In this interactive workshop you’ll discover what makes The Disney Difference™ and how to apply those same processes in your teams.

Learning Objectives

• Discover the EBAR Customer Service Transformer™ to help people deliver consistent, excellent customer service

• Learn the key to developing Behavior Standards

• Learn how to create self-directed work teams so everyone can own his or her role

• Transform the way your team delivers exceptional service by exploring the power of storytelling