After spending a decade as an Executive Recruiter, I can tell you first hand that the culture you create determines the success and failure of your business. What Dennis has put together in this book can change your company, change your culture, and change your results. Period. Most managers, supervisors, and owners often only place attention on the bottom line results. Dennis will show you in this book not only why drama free teams are important, but how they actually drive the bottom line results. Most businesses try to improve culture through creating more policies and handbooks. Dennis will show you why policies don’t produce results; behaviors produce results. If you own a business or lead a team, this is required reading!