Overwhelm is Just a Feeling

Overwhelm is Just a Feeling

Recently, I was giving a keynote address at a conference talking about the topic of overwhelm. This is one of our favorite discussion points with our audiences because it tends to stir up a bit of controversy–-and the fact that emotion arises when it comes up means we...
Retention: do you know what it takes?

Retention: do you know what it takes?

The topic of employee retention in a tight labor market has perhaps never been more important than it has been over the past two years. Since the COVID-19 pandemic shook up the global economy with every kind of disruption it could muster, the long term impact on the...
Mastering the art of Delegation

Mastering the art of Delegation

Recently on the Drama Free Living podcast, our COO and Executive Coach Nancy Benavides joined us to discuss her years of experience mastering the art of delegation. Nancy’s career has spanned North America, including a stint as operations liaison for McDonald’s of...
Four Ways to Control the Need to Be Liked

Four Ways to Control the Need to Be Liked

One of a leader’s biggest pitfalls is succumbing to the need to be liked. If you are so focused on approval from others, you will never be able to make decisions that are best for your team. There are two elements that affect this need to be liked: recognizing your...